Shipping & Delivery Policy
Shipping & Delivery
At Chanchala, every piece of jewelry is crafted and inspected with extreme care to ensure it reaches you in flawless condition.
Processing Time: All orders are processed within 2 to 3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeline: Standard domestic shipping across India usually takes 4 to 7 business days after dispatch, depending on your location.
Shipping Charges:
Free prepaid shipping on orders above ₹1,999.
Standard shipping charges apply at checkout for orders below ₹1,999 or Cash on Delivery (COD) orders.
Order Tracking: Once your package is dispatched, you will receive a tracking link via SMS or Email to monitor your shipment in real time.
Damaged in Transit: While we pack our luxury sets in secure, boxes, if your package arrives physically damaged, please record a mandatory unboxing video from start to finish and notify us within 24 hours at
contact@chanchalajewels.com.