Privacy Policy

At Chanchala, we respect your privacy and are committed to protecting the personal information you share with us.

Information We Collect: When you visit our site or make a purchase, we collect necessary personal details such as your name, billing/shipping address, email address, and phone number.
How We Use Your Data:
- To process, fulfill, and deliver your orders accurately.
- To communicate order updates, shipping notifications, and customer support responses.
- To send exclusive updates on new arrivals, sales, or exhibition showcases (you can unsubscribe anytime).
Data Security: We use secure, encrypted payment gateways for all online transactions. We do NOT store your credit/debit card numbers, UPI PINs, or banking passwords on our servers.
Third-Party Sharing: Your personal data is never sold, rented, or traded. It is shared only with trusted logistics and payment gateway partners strictly for order processing.
Cookies: Our website uses standard cookies to enhance your browsing experience and analyze site traffic.